The Future of Customer Engagement Part Two: Post-purchase transactions

  • February 28, 2019
  • Comments off

Continual product improvement increases post-purchase engagement and transactions When we consider how much more expensive it is to acquire new customers than it is to retain existing ones, it pays to create best-in-class post-purchase engagement. Each fortnight, this loyalty series will track our predictive consumer trends that meet your customer engagement questions. We will dive […]

Read More

Make customer data useful with data privacy

  • February 21, 2019
  • Comments off

Privitar engineers data privacy to enable data first brands to utilize customer data Foresight Factory invited Privitar to The Creative Exchange to discuss why engineering data privacy is essential for every data first brand that needs customer insight to drive NPD and CX innovation. Who are Privitar and what is data privacy? Privitar works with […]

Read More

The Future of Customer Engagement Part One: Retention

  • February 14, 2019
  • Comments off

Big Data creates insights that drive post-purchase engagement When we consider how much more expensive it is to acquire new customers than it is to retain existing ones, it pays to create best-in-class post-purchase engagement. Each fortnight, this loyalty series will track our predictive consumer trends that meet your customer engagement questions. We will dive […]

Read More